Why is ABB  allowed to abuse their power?

Julie394
Level 4
Australia

Why is ABB  allowed to abuse their power?

 I am very disillusioned about the conduct of AirBnb - I posted a registered mail to the ABB headquarter in LA with a copy to Brian Chesky - there has been no response. Just today another of the many issues I've been experiencing. I have 8 and 9 september 2019 available  for booking but they did not show on the search results. I called ABB and was told that they had to refresh the listing at their end in order to fix the issue. This has been happening lately a lot with my listings. I also noticed the one very bad review, where everything is a lie, has been pushed up to be visible all the time whilst other recent great review have been buried on page 4 of the reviews, that is where the 2018 reviews are. Why is ABB  allowed to abuse their power?

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