Why wasn't my calendar updated with my blocked months for 2019?

[Ruth255]

I blocked all winter 2019 on the Airbnb calendar as soon as I joined. When I got a booking in April 2018 for February 2019, I had to see that  all the dates were available! I cancelled the booking right away with the explanations and why am I punished not to be a Superhost for one year despite all 5 star reviews and happy guests?

[Letti0]

@Ruth255  In the future always call AirBnB when something like this happens and let them do the cancellation never do it yourself. You could try to call them, but it was so long ago I'm not sure they would do anything about it now, but if you want to try here's the number. Explain what happened and see if they will reverse it. 

AirBnB number:

United States and Canada

+1-415-800-5959 +1-855-424-7262 (toll-free)