@Thomas2116I have also had payment unfairly deducted and it is so upsetting and frustrating.
@Katieplease can you help me on this?
I have just had guests to stay and Airbnb have taken out £128 of the payment due to a "Resolution Adjustment" relating to enquiry/booking on 26th April 2020 (Listing ID 7801188).
Just to be clear, I have had no bookings/guests stay via Airbnb since August 2020. What is the resloution adjustment relating to?
I have contacted Support Specialists who keep shutting the "thread" down by passing me to someone else, who will apparently contact me. I have had noone contact me. I have continuously tried contacting them and chasing this matter.
Please can someone be in touch and explain why payment was deducted as I feel this is criminal activity by Airbnb.
Many thanks.