a guest left period blood stains on my duvet cover and ruined it

Martin226
Level 1
Ventura, CA

a guest left period blood stains on my duvet cover and ruined it

guests that are unusually unaware of their bodily fluids relly discourage my will to rent again, this happened twice so far but is most about the gross factor, I need to know how to report this problem and get a refund for it

2 Replies 2

You need to use the Resolution Center and file a claim against the security deposit.  https://www.airbnb.ca/help/article/767/what-is-the-resolution-center

Jenny1243
Level 2
Hull, United Kingdom

They are trying to make me pay for slightest bit of blood £20. Wasnt international, not happy.