airbnb cancel my booking

airbnb cancel my booking

My story:

I was heading to Margaret River in WA, Australia on a Saturday.   They canceled my booking on the Friday afternoon without giving me any reason. I was really stressed at that time. Airbnb they gave back my money, that's it. I called customer service few times and they said they will call me back. They NEVER come back hence I always use Stayz after. I am afraid if my next trip will be canceled by them.

Do you guys have the same problem?

2 Replies 2
Vanessa-and-Kurt0
Level 10
Farmington, CT

@Jj16

Sorry for your last minute cancelation. You have the exact same potential for cancelation with Stayz-both are homestay sites.

I contact the house owner and they claimed that is not they canceled my booking, it is Airbnb canceled my booking. This hasn't  happened to me when I am using Sstayz so far