airbnb forced cancellation

[Erik99]

Hi, we sent the lock box code to our guests the day before their check in. Just before they are due to check in my inbox tells me that I have cancelled the reservation (which I did not do). Help! How do I find out if people are at my house, we are travelling at another airbnb! TIA

[Marzena4]

Hello @Erik99 Get in touch with Airbnb to explain the cancellation - Twitter might be the quickest. As for checking - doesn't the lock box send messages whether the code has been entered etc?

[Ben262]

My host decided to cancel my booking only 28 hours before my arrival as I asked a simple question " Can we check in two hours early?" 

This is discusting as now I have to pay over £1500 to book hotels for a two nights stay in Frankfurt. I am more than angry with the host as he had no justification  for asking a simple question and cancel my resrvation. This is a joke. I shall NOT be trusting AirBNB again!!1