airbnb help center

Elsa64
Level 10
London, United Kingdom

airbnb help center

A few days ago, I had a problem with my booking. I book a place  with Free Parking on premises, but then the host told me I should pay for it... anyway I call Airbnb help center, and I must say it was great!!! they call me back in less than 2min, they called me few times and they keep me up with messages and calls until few hours later when we resolve the problem. I cancelled the reservation and got my full refund. 

I must say thanks to Airbnb help center, god job

 

4 Replies 4
Edwin57
Level 10
New York, United States

Good for you maybe this will teach the host a lesson thank you for putting out there

Hi, 

 

Facing few problems with a cancelation , I need to call airbnb call center bu I cannot find the number, can you please send it to me.

 

Many thanks

https://www.airbnb.com/help/contact_us#/

 

There a several ways of contacting them @Myriam108 

Browse these pages, search, Google or use the link I provided

Julie858
Level 2
Burlington, Canada

Does anyone know how to appeal more specifically to the German Airbnb community. My husband and I are both German Speakers and would love to offer our apartment to German Speakers