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Hello everyone,If you have any specific questions about how Airbnb works, how to manage your listing, how to accept a reservation, how to send a special offer, set payment methods and more, feel free to browse conversations in this section or you can star... read more
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This thread is an easy place to find great community guides and helpful topics made by the Community for the Community. This board will be a continuous work in progress, so if you would like to start your own help guide or have useful content in the Cente... read more
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This, I believe, is the most common questions on the Community Center. Below is a "How To" guide on contacting Airbnb. 3 easy ways to contact Airbnb:Airbnb Community ExpertsVia Twitter Direct Message @AirbnbhelpCalling Airbnb1. Contacting Airbnb's Communi... read more
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Hi all, As the CC (Community Center) has undergone several changes over the past year, we thought it would be a good idea to go back to basics and make sure everyone understands how to use the various features here. This is therefore the first in a series... read more
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We are now the co-host of a property that we will be taking over soon, so that we may communicate with future guests. A new message came in from someone we, the cohost, need to communicate with but we can not see it in the Inbox. Is this because maybe, ev... read more
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I'm just trying to find and add the code to my blog, so my airbnb preview will appear and be a link for those interested in learning more or booking. Unfortunately, the instructions stated on this site do not work, or rather, the steps do not coincide wit... read more
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I dont send an additional check in message. I use the self check in system under guest resources. I know they are only sent to confirmed guests, but when are these instructions sent to them? For instance, if the booking is 6 months out and I have a confir... read more
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Good afternoonI made a payment for a trip and when it came the invoice from my card came charging an extra amount on the invoice, I want my refund.
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Hello! I think this would be helpful to all...what are the requirements/features that Airbnb's algorithm uses to place a listing towards the top of the search results? I have heard a variety of suggestions from having more photos, to updating info, to hav... read more
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I cannot find my annunce on research result neither if I write the name of my flat. How can I get direct assistance and solve this problem?
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Good morning. I need help. I hope someone in this trusting community will recognize my/our frustration and be able to direct me in the proper direction.Attorney fees are rising so I'm giving this a shot. A property which has been listed on Airbnb for a fe... read more
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I have seen another listing that says 22 but most just say 16 I charge extra for people but I’m losing out if Airbnb only goes to 16 ...any suggestions? read more
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Is anyone else experiencing a problem with not getting paid out by Airbnb. I have hosted 3 separate guests in the last month and none of the payouts have hit my bank account. The transaction history and the primary customer service center says they have p... read more
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I would like to set up Standby Pricing for guests booking within 3 days of arrival. I thought I saw somewhere that this is possible but I can't find the option in my pricing options.
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