booking cancellation

Daphnie2
Level 1
Philippines

booking cancellation

hello po. 

nagpabook po ako sa laguna cavinti (bloc campsite) for 13-14/Feb pero nacancel po ung reservation ko na wala pong nag notify sakin.. tapos accdg dun sa refund policy wala akong makukuha.. 

need clarifications po..

 

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1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Daphnie2 

 

Google translates:

 
Hello.
I booked at laguna cavinti (bloc campsite) for 13-14 / Feb but my reservation was canceled without anyone notifying me .. then accdg there with the refund policy I will not get it .. need clarifications po ..
 
Was it cancelled by Airbnb or the Host ?
This is the community, we can not give you an explanation, you need to contact the Host or Airbnb for this more information on the issue.
 
Alternative:
Twitter account: AirbnbHelp