canceling a reservation for remodel

[Susan42]

Hello,

Am I able to cancel a reservation in March so that I can start a much-needed remodel project?  I don't want to lose my super-host status.

Thanks.

@Susan42

[Lisa723]

@Susan42 If it's possible to reschedule your guest, that would be preferable, but if not you would have to contact Airbnb to request a penalty-free cancellation. Whether they will grant it is probably the luck of the draw. Planned renovations don't officially qualify as extenuating circumstances.

One cancellation will not necessarily cost you super-host status.

https://www.airbnb.com/help/article/829/how-do-i-become-a-superhost

https://www.airbnb.com/help/article/1320/extenuating-circumstances-policy