cancellation after 3 days checkin

Greis0
Level 1
Venice, Italy

cancellation after 3 days checkin

Hi!My guest cancel today, after 3 days check in. She arrived 9th July. I received £300 refund but now she said she will move saturday 15th ! She have to pay for the following days from 9th to 15th!

1 Reply 1
Andrea9
Level 10
Amsterdam, Netherlands

@Greis0

 

Technically, if your guest plans to stay on days she will have to book. Have her re-book, or better contact Airbnb about this right away:

 

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How To Get Airbnb Contact Number If It Is Not Listed Above? (Option #1)