cant cancel showing no trips on site

Nicole2473
Level 1
Niagara Falls, Canada

cant cancel showing no trips on site

Hello, trying to cancel a trip but not seeing my trip on the website so unable to cancel, i have a conformation number but nothing on the site and no email, just a text, no luck finding a phone number that helps, thank you for your time.

2 Replies 2
M199
Level 10
South Bruce Peninsula, Canada

@Nicole2473 

 

Did you book through the Airbnb website?  If elsewhere, it's possibly a scam. You should likely call Airbnb.

M199
Level 10
South Bruce Peninsula, Canada

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