@M199, get it in your thick head, nobody here helped me, nobody. this board is useless, customer service is useless. airbnb is place from hell. i hope expedia will take their business away. airbnb years ago was great. i only used it in Europe, places exactly as described, spotless clean, hosts will go out of their way to help, now all i worry about my money being stolen. there are places being offered from superhosts with hundreds of reviews, that are fake. one place i looked at had major construction and superhost refuses to disclose it. what are my chances of reporting this superhost to airbnb and they will actually do something about it? i think zero. airbnb became this cesspool with lying hosts, non existing customer service, tax collection avoidance. Needless to say i could not care less what any of you think, all that matters what Brian thinks and he is killing it cashing in.