contact airbnb - all my pricing information was deleted by them.

[Colin220]

How do I contact airbnb? They have deleted all my pricing information and I have a guest that wants to add some more people to her trip and I cannot find out the extra price I charge for extra guests. I don't want to make the mistake of charging in error. 

[Emiel1]

@Colin220 

It is not likely pricing info is deleted by Airbnb, probably there is a technical issue at your side.

I looked at your listings and you charge MXN 191,- for the 4th guest on listing nr 1 ("large private condo") and MXN 95,-  for the 2nd guest on listing nr 2 (allthough this listing has no dates available to book)

Hope this helps,

Emiel

[Colin220]

Thanks for the reply. I did need to know that it was the 4th person and up that was charged extra. 

There is nothing however wrong with my side. airbnb currently shows a base price of $50 and a 'smart price' of $29! That is just stupid. It is a newer very large 3 bedroom 3 bath fully equiped condo with a spectacular roof top pool area. Who in their right mind would rent it out for just $29? That is not very smart. I had listed it at $90 to $115 per night but all that information has disappeared and I certainly did not change it. How do I get it back without starting from scratch again?