credit voucher from airbnb

[Elizabeth90]

I find it extermely frustrating not to be able to contact an airbnb staff member,  I have spent sooo much time trying to ask the odd question which doenst have a drop down answer. I have a $40 voucher but I did not write down the voucher number, and so have no record of this.  I woudl like to use this voucher on my next booking, but how do I do that when I dont know the number??.  any help woudl be gratefully received.  Everything else about airbnb is great BUT THIS NEARLY DRIVES ME MAD, that I cant get answers for specific questions which dont suit their pre made up answers and cant have email correspondence with staff.   It is the result of the business being too successful and now they dont offer help to the consumers.  

[Amaris0]

Hi Elizabeth, I understand your frustration; according to this guide you should be able to find your voucher in your inbox although some do expire - https://www.airbnb.co.uk/help/article/160/how-do-i-use-a-coupon-code

You can find any travel credit by hovering over your profile then selecting ‘Travel Credit’ from the drop down menu.

Please view this link for contact options - Contact Airbnb

All the best,

Ama

[Andrea-E-Telma0]

and how can I use credit (calculated automatically on the total reservation amount) and add vouchers for the same reservation ?