Hi All
I had an enquiry a month or so ago from a newly regiestered person. My policy is only accept fully verified bookings and prefer people who have reviews.
This person wasnt verified yet, but despite that she seemed very keen and we exchanged messages and I preapproved her. Then she kept saying she was having problems with the verification and could she book outside airbnb. I said no, only through airbnb. Then they didnt complete the verification in time and went silent.
a few weeks later she messaged again, requesting different dates. I declined it, as I felt uncomfortable and also I wasnt sure I wont need the place during some of her dates.
now I just got an enquiry from a different, again newly registered account with no full verification, but with a similar story (needs the place for therapy for her child, mother might be joining them, need about a month). I looked it up, there is a child therapy centre near us so that is true. So now I have a suspicion, that this is the same person as before or the same story at least.
If I turn her down again, would I get penalised by airbnb? also is there a way for airbnb to check if it's a scam account? or genuine?
and would I keep getting messages from different accounts? has anyone had anything similar?
Thanks
Veronika
