figuration of charges to a new guest are incorrect- who could I speak to?

JuanAlberto0
Level 1
San Francisco, CA

figuration of charges to a new guest are incorrect- who could I speak to?

The guests will be staying  32 nights  but the Airbnb person who figures this out, he/she only counted 30 days.

I have been looking throughout their entire web page  to talk to someone about it. But it is futile effort.

2 Replies 2
Christian65
Level 10
Copenhagen, Denmark

There's a full guide on the front page of this community on how to contact ABB.

You need to read about how guests are charged for stays longer than 28 nights.  

https://www.airbnb.com/help/article/245/how-do-i-pay-for-my-long-term-reservation

https://www.airbnb.com/help/article/285/how-are-long-term-reservation-payouts-processed

 

And Airbnb charges by the NIGHT not the days.  

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