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flood frim flat above need to contact airbnb quickly

‎23-07-2018 02:59 PM
Jane696
Level 1
London, United Kingdom
‎23-07-2018 02:59 PM

flood frim flat above need to contact airbnb quickly

How do I contact airbnb quickly to cancel as. I have a flood? I have navigated chats etc but found no direct link to an airbnb human

‎23-07-2018 02:59 PM
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‎23-07-2018 04:28 PM
Jeff158
Level 10
Caernarfon, United Kingdom
‎23-07-2018 04:28 PM

@Jane696 Click the link for contact info, tell them its an emergency (extenuating circumstances) for penalty free cancellations

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/m-p/413245#M5...

 

‎23-07-2018 04:28 PM
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‎26-07-2018 10:15 AM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎26-07-2018 10:15 AM

Oh no! were you able to get in touch with Airbnb as recommended by Jeff? I hope everything has been fixed for you @Jane696! 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

‎26-07-2018 10:15 AM
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