good morning,I got people booking my room. my room not avaliable,but airbnb accept this booking,

Qun1
Level 2
England, United Kingdom

good morning,I got people booking my room. my room not avaliable,but airbnb accept this booking,

good morning. I had people booked my room,but my room was not avialiable ,I confirm that with customer,but second day I found this was a result of the booking being accepted (perhaps an auto acceptance?) I had Sent message to air bnb to cancel this booking,Did I have to pay for this cancel booking.as I never accept .how is happened?

3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

@Qun1,

You are probably on Instant Book ?

Did you set the dates to unavailable in the calender ?

 

https://www.airbnb.com/help/article/523/what-is-instant-book

best regards,

Emiel

Qun1
Level 2
England, United Kingdom

thank you for your message.

Qun

Qun1
Level 2
England, United Kingdom

good morning. I am new in airbnb.can anyone advise me that if company book room for them staff,can I speak to a person who will stay my place before she move in?for safety . what I should to do if someone booked my room from airbnn if this person does not have any people refer from airbnb website?thanks

 

Qun

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