My guest completely broke 2 of my house rules. They smoked cigarettes in my condo and they partied.
I want my security deposit from them (only $100).
I couldn't rent out my place the next night because my condo smelled like smoke too badly. They also left beer cans and garbage all over the house. She never replied to any of my messages, and this made me nervouse during her stay. I guess my gut had the right feeling. She also left my sliding door wide open and left my front door open and didn't lock the place. I gave very clear instructions for where to leave the key (nobody has ever been confused) and she even took the key with her! I did get the key back the next day after 2 phone calls, a voicemail, and a message.
I mainly want my $100 because I couldn't rent out my condo the next night because of the smoke damage. And, the rules were broken! And the guest was completely disrespectful.
I wrote a review on her, she has yet to review me. I am nervous that if I send her a request for the money, she will give me a terrible review - which is not deserved on my end because I do everything and more for my guests when they come to town. I also noticed airbnb only allows you to ask for these refunds within 14 days of the stay, I believe.
I don't believe she will write me a review (she seems pretty lazy), but maybe I am wrong. Nonetheless, should I wait until day 13 or so to claim this damage? That way it leaves her with little time to write me a (probably vindictive) review. Or what do you guys suggest? Shouldn't we be getting our security funds back for our guests breaking our house rules? I really don't want to have to "let" guests smoke in my house if there are no real repercussions...
Please help...
-Kayla