@Wendy-and-Aaron0 ....We had a guest a few weeks ago who, while having a drink with us, just started crying...something in the conversation triggered an event in her past. My wife gave her a big hug and we all formed a certain bond at that point, as though we had always been friends. On her last evening she said these few days were the first time in years she had felt at peace.
We didn't pry, we were just there, and Wendy that is all you can do....just hover in the wings. If they want to involve you they will, and whatever you do, don't be seen to take sides.
This woman we had, left before we woke, she said in a phone call afterwards she didn't want a protracted goodbye and she left us a beautiful review.
Some times Wendy, nice things can come from sadness.....just be there! Cheers.....Rob