guests for funerals and they are sick!

Adriana100
Level 10
Pitts, PA

guests for funerals and they are sick!

I'm venting here and I know some of you will criticize me, but please hear me out: this elderly couple, in their 70s booked me for 4 nights. They had a 5* review so I approved them.

When they showed up here, they told me they are going to a funeral and they complained vehemently about the busy road and not being able to get out the driveway. 

I was astonished: I lived here for 20 years and in all honesty, I never had to wait more than 30 sec to get out the driveway. There is a red light at the end pf the street and when that is on nobody is coming and we, who live on this street can get out.

I told this to them; they were adamant they waited a long time and everybody was doing 50 miles/hour.

 

The wife was sick. I think the deceased was her relative. Her husband booked me, he seemed to be less affected by the tragedy. Now, with their grief I restrained myself to watch movies, just went to bed, but then the wife who is sick keeps coughing like spitting out her lungs every 3 minutes. I cant sleep. 

 

I honestly texted the guy on ABB platform saying that if the parking situation is so unbearable they are most than welcome to find other accommodation and I will reimburse them 100% for the nights non-used. The next day I went to work early just so that I don't hear her cough anymore. every few minutes. And I cant say anything because they are grieving. But this is my house and she is sick; why did they book me if she was sick? I know that in case of a death in the family, the survivors immune system is weak and they get sick easily, especially in cold weather.

if they knew she was sick they shouldn't have booked me. I am honestly sick and tired of their coughing. Im sick and tired of them constantly going from their room to the bathroom and coughing like there's no tomorrow. Now I think the husband has gotten it too.

 

What can I do, can I call Abb and evict them? I honestly want them gone now.  I just had the flu myself. I have a young couple coming tomorrow in the other bedroom. They are not going to like this.

 

And on top of that I think this older couple will give me bad ratings because of of the high traffic street (which is disclosed in my listing, but they didn't bothered to read).

 

I understand that I should be more sympathetic with their plight but you know what? I am not. If they were sick, they should have booked a hotel, funeral or not. 

 

Any suggestions/critiques will be appreciated. Am I over reacting?

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Adriana100  No, I don't think you are overreacting. They shouldn't be staying in someone's private home if they are sick in that way- their coughing is surely spreading germs and is endangering your health and the health of your other guests. I would just be straightforward with them, tell them you're very sorry, but you need them to cancel the rest of their reservation and you'll give them a full refund for the days they aren't staying- that you can't have sick people staying in your home. If they refuse, then contact Airbnb.

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