host canceled listing but I wasn't notified

[Aimee19]

Hi, I had made a reservation a long time ago to stay again at a place I really liked for a workshop in town. I received email reminders from airbnb about the trip as expected. I messaged the host to let her know I was arriving in two hours. She messaged me back in a panic. They had sold their house. She assured me that she had followed all the steps to cancel my listing and that airbnb had told her that I would be notified of the cancellation. I was not. I found the only other available airbnb in the town that cost double what I wasplanning to pay. How can I contact airbnb to get compensation for the additional expenses? This was very upsetting to both me and the original host. thanks, Aimee

[Aimee19]

I have now tried to contact airbnb through twitter @airbnbhelp. 

[Cynthia-and-Chris1]

@Aimee19  How'd to go?  Were they able to help you?

[Aimee19]

Yes! They reimbursed me for almost all of my costs. That was a relief. 

[Cynthia-and-Chris1]

@Aimee19  Great to hear!