host is harassing my family and making threats

[Megan-And-Chris0]

Recently as a business traveler, I made a reservation to stay at a property in WA State. The host of that property is making threats and sending harassing tone of messages to me becuase I provided a negative review of my experience. Because of my negative review, she is apparently seeking to retaliate and take action against me (both on and off the Airbnb platform) which is a threat and harassment to my family, and I would not expect that using Airbnb would've ever led to feeling threatened by another host. This person is quite possibly mentally and emotionally unstable and clearly appears to be unfit for hosting in this open, sharing Community of Airbnb. I'm apalled and alarmed and now I'm honestly frightened and scared for the safety of my family in my own home. This host seems like she could be volatile and violent and easily angered. I'm afraid.

[Lawrene0]

Sounds like a police matter, @Megan-And-Chris0. 

Don't let it escalate. Stay safe.

[David126]

I agree with @Lawrene0, a Police matter.

[Ange2]

@Megan-And-Chris0   Suggest you also contact Airbnb and report your experience for the good of the community.  Twitter is quickest.

[Doug60]

You might give it some time to cool down.  Hosts can take reviews personally but it usually wears off quickly.  We don't get physical or email addresses and cannot access your phone number after a reservation ends.  So unless you supplied them that information or have a very unusual name its not like the host can track you down.  I don't think the police are going to care unless there is an explicit threat, and maybe not even then.

[Mariann4]

@Doug60

I believe you are mistaken. Just yesterday I looked at some old converstions. The phonenumber for my previous guests are still visible.

As for threats: it is utterly against Airbnb policy! It is NOT acceptable. When signing up as a host you must take in to consideration that you can get bad reviews. If you get them you have to try and learn from them and do better. You do NOT threaten your previous guest!

Threats are a police matter. And should of course be told to Airbnb.

Mariann

[Andrea9]

@Megan-And-Chris0

Only recourse you could take at this point if you got one or more threatening messages to your online booking conversation is to report here by clicking on the little gray flag in upper right hand corner of the message and explain. Go to her profile and do the same for good measure.

Airbnb frowns on inappropriate or threatening behaviour, so this should at least get their attention and have them send the host in question a message or call about it.

[Aj1]

I had to check both your review and to get a simple understanding of why any host would threaten any guest just because of a bad review( we host usually get upset over bad reviews but it doesn't last as the next guests reviews usually brings a great cheer with joy). You were way out of line Chris. You didn't review her and I wonder why the review is still there. It had nothing to do with her house or your stay. More like both of you got pissed off by each other' s attitude or character. Your review was more a background check on her than a staying at her place review. She was more professional with her review if you asked me, but you are not asking me, you are scared you said!
Reviews are not suppose carry other people's full names or other websites showing of people private lives. You cannot even call a person a liar in a review because you cannot prove this. She must have messaged you out of anger and frustration and in doing so, you called her out acting scared and being threaten ( this can be true that she will scare you and threaten you after what you wrote on her listing as a review). You literally threaten her income, reputation, scare anyone to book her place and question who she is or was ( had nothing to do with her listing or your stay). Airbnb should step in and delete your childish unprofessional bad taste so called review. You should be ashamed of yourself as a host for going so low as you did. Go think about it and apologise to her and make Airbnb remove your silly comments to her listing. Peace out✌🏾

[Doug60]

@Aj1 Now I am curious.  How do I see Chris' review?  Did he mention the hosts name or something?

[Aj1]

@Doug60 There wasn't a Meghan with those brutal responses. Chris must have changed it. Check out Brin's review of Chris on Chris' profile. 

[Divya27]

Hi Aj1, 

i had a similar experience with my host, i made a reservation for 2 nights in jersey city and when i landed in the space the apartment was very different from the pictures and not at all put together, even the host name was not the same as her profile,  over all i felt a very weird vibe from the host, so i left the place immediately within 15 mins and booked a hotel for my stay. I reported the incident to airbnb and when my host was notified regarding this she started sending me abusive messages in my personal phone calling me extremely nasty words and saying she will make sure to leave negative review about me in airbnb. I did not entertain any further communication with her and blocked her in cellphone and sent screenshots of all her messages to airbnb and also explained the situation and got my full refund back. However what is concerning me is that no action has been taken against the host, she easily called me dishonest and liar and claimed that im trying to seek attention in airbnb(not sure what i gain by getting attention in airbnb) she also lied that i was rude to her kids, when i had no interaction with her kids and was in her place for only 15 mins. She also made herself appear very professional in airbnb with her reviews. Its unfornuate airbnb doesnt take any action against such ppl, she already had 2 similar reviews for her other listing (which is now deleted) hence her new listing only has the glowing reviews. 

[David126]

Well I could not see any review for the place @Megan-And-Chris0 stayed at and I did not read the reviews for his own listing, have now done so and well they make interesting reading, nuff said.

[Doug60]

@Megan-And-Chris0,

I haven't seen your review or the host response.  However you or Meghan seem to totally misunderstand the purpose of the response to a guest review.  That isn't the place to review your guests.  You are likely turning off a lot of business with your responses, particularly to positive reviews.  If you want to criticize a guest for not working a lockbox, do it in your review of them.  But why bring that up in response to a positive review that makes no mention of lockbox challenges?

Based on what I have seen of your reviews, I have to think that the host might be (over)reacting to an inappropriate review.  And that you might be overreacting as well.

[Iftikhar0]

https://www.airbnb.com/rooms/39609358?s=67&shared_item_type=1&virality_entry_point=1&sharer_id=51992...

This is a fake profile have reported twice but still active