host payment notification

Christine250
Level 1
Prestatyn, United Kingdom

host payment notification

I am a new host and just saw that the payment notification is for less than the stated price per night and i do not have

smart pricing in operation or any discounts so why is it for so much less?

How do i contact airbnb to get it put right before guest arrives in four days?

1 Reply 1
Linda108
Level 10
La Quinta, CA

As a new host there are many, many things that will baffle you about the system.  I hope you will take time to read all the hosting articles you can in the Help Center.  Mistakes can have both short term and long term consequences.  Just a thought.

 

Without sufficient information about the payout you did get versus the rate, I can't venture a guess.  That is good as these type of questions are best posed to Air BNB.  Contacting Air BNB options are spelled out in the Help Center.  I have heard that the best response for most issues happens when the Air BNB Twitter account is used.