@Bonita5 @Carole695 @Katherine630 @Ann72 @Katie
Unfortunately it's not limited to an Apple phone, it's been raised many a time here in CC by others with different devices.
As @Ann72 pointed out with her screenshot, there's also issues with been able to "access" the green "save" button.
That is a problem on other pages to.
Check your ACCOUNT page where your NOTIFICATION SETTINGS are.
There's not even a GREEN, or other colored SAVE BUTTON on display so it's impossible to confirm & SAVE one's alert settings.
Once again, it's been raised that over & over again that "ALERTS" via txt, email etc are not coming through.
There's IT GLITCHES throughout the system that arise yearly when the IT TEAMS fiddle with Microsoft, Google, ABB, Telco providers software.
@Katie, you need to find the pages where @Laura_C @Laura_R CHAMBERS & others have addressed this previously & see how it was addressed with the IT team, bookmark it & please ensure IT TEAMS are on the alert to prevent futures glitches arising at repeat offender places.
Thanks in advance