is it possible to track user changers on my profile? To see whose mistake it was?

Janine113
Level 1
London, United Kingdom

is it possible to track user changers on my profile? To see whose mistake it was?

Can I or airbnb see which user has edited or changed a listing? For example if an authorised user set or edited prices for a listing without authority to do so and I needed to verify which user was responsible? If not able to "see" the specific user or where multiple users share the same user id, for example, can airbnb see or track the log in location to assist in pinpointing the user?

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

Hello @Janine113 Yes, if you use one or more co-hosts, you can see the history of changes and by whom.

You normally can also see in your account the recent logins, and from which IP and which browser used.

But i don't see co-hosts on your listing, so then there are no other "users", unless you give other people access to your personal account (which is not correct). Assuming you do not own a buseniss account.

best regards, Emiel

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Janine113,

 

Nice to meet you. 

 

I was wondering if you've seen Emiel's reply to your question? 

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.