mail - damages

Eva2401
Level 1
Antwerp, Belgium

mail - damages

Does anybody know if we can contact airbnb via email? 

I have had very bad renters who left the house in a disgusting state and broke several furnitures. Yesterday I made a claim, however today I found out the couch is also broken, I can not add on to the claim or make a new one. Any suggestions? Can I cantact Airbnb directly??

Thx for your advice

Eva

1 Reply 1
Helen3
Level 10
Bristol, United Kingdom

All the ways of contacting Airbnb are listed in the Contact Airbnb post towards the top of the forum you're posting in.