I am now already in a +10 day discussion with Airbnb on an i...
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I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
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I have a house in Vegas and not often in town, I can handle all AirBnB commuications, booking but will need someone to check-in and check-out guest than just leaving a key in a lock box for self service. My next door lady could possibly help me with that and whenever an issue comes up. What would be a fair % of revenue for this sort of managment work? Monty
Hi Monty,
I think that 20-25% is pretty standard. If you ask your neighbor what she would require she may ask for less. Additionally, there are professional services available such as Pillow or Guesty. See what their rates are. Best of luck!
Cheers,
Ernie Thayer
Have you considered an electronic lock? We live over an hour from our listing, and knew this was our only option. We have no regrets and haven't had a stitch of problems. We've had several Guests come in late at night, and not one person has had an issue with the lock, even those visiting that English is their 2nd or 3rd language. I'm accessible 24-hours a day, so we don't see a need for another manager. At least it has worked so far. Good luck.
Will your neighbor also be cleaning? That would be an important base to cover.
20-25% is an industry standard for Management Companies, but it's also a complete ripoff to be frank.
If you're going to be handling the actual communication,bookings and payments of mortgage,utilities,security deposits and in house guest communications then you shouldn't be paying anywhere near 20-25%, heck I wouldn't even pay that if the person was handling those items as well.
If I were you I would simply get an electronic lock and you wont need to pay anyone to check your guests in or out.
I have a few properties I do through airbnb, one of them I don't have an electronic lock and I merely leave a key in a manual lockbox for my guests and then an extra hidden key incase that one gets lost. All of this has been working for me without needing someone to check people in and out, I have instructions on site for my guests and in my intro message I let them know of check in times and check out times and where to put key when done (back in lockbox)
I then have emergency contacts such as my cleaning Crew (four different crews) and a handyman if I have odd jobs that need done.
25% is pretty much a standard if you want to hand all the business to someone else: communication, check-in, cleaning, supervision, organization of repair works, management, etc. True, this sounds like an awful lot, but this is the standard in parts of Europe, too. This is also a tax deductible expense, and allows you to focus on other issues that may be more revenue generating than Airbnb.
If you want to remain involved, you'll need to agree on flat fees for specific services with cleaning crews, a trusted person to oversee their work, help guests with emergencies, etc. The percentage payment makes little sense here. Say, you have a guest staying for 3 weeks, and paying accordingly. Why would you pay more for the personal check-in to your remote host than for someone who is stayin 3 nights only? They do the same work, don't they?
Danny
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