modify a review we have placed

[Janine5]

I've inadvertently included some information that I wish to delete on a review that I've placed. How can I either dlete the review or midfy it?

[Dave-and-Deb0]

Hi @Janine5,

How long ago did you submit the review and has the other person reviewed you?

Dave

[Janine5]

We placed the review last night and our guest placed theirs this morning. Both have been posted.

[Dave-and-Deb0]

In that case @Janine5, you will need to contact Airbnb to have them change your review but they will not change the guest's review.

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-How-To-Guide/m-p/16165#M728

Dave

[Janine5]

Thanks for your help.

Contacted AirBnB and they won't delete or change it as it "meets their guidelines".

I guess we need to be more careful in future................

[Dave-and-Deb0]

Yes @Janine5, it seems to depend on which CX agent you get.  Some change it, some don't.  I cannot see why they will not change your own review which you wrote.

Dave