my account i s hacked

Γεωργία3
Level 2
Preveza, Greece

my account i s hacked

My account is hacked .. any advise pleas

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Γεωργία3 

 

How did you find out ?

 

If no access possible:

contact Airbnb asap

Contact Airbnb - Community Guide [Updated]

 

If still access:

- change password

- check if the payout method is not changed

- check personal settings (email address, phonenr)

- inform Airbnb

 

if no upcoming reservations or payouts or trips, maybe deactivate it (temporary)

https://www.airbnb.com/help/article/240/how-do-i-deactivate-or-delete-my-account

In a specific reservation someone changed my bank account. I didnt receive my fee. Airbnb haw paid another account which is not my account. My profile detailes are correct. only my bank account it s appeared