my previously confirmed reservations have vanished from the airbnb site's reservation column.

[Wolfgang20]

All my reservations in the coming months that were confirmed and had a booking number do not appear in the air bnb site anymore.

I got an e-mail notification about a reservation request which does not appear on the airbnb website, even after accepting. At the end you can not answer that trequest and later will be penalized for not responding. But it is not possible.

Anyone can help with these two problems.

Thanks

Wolfgang

[Personal information hidden]

[Marit-Anne0]

It all sounds very, very odd.  Have you tried all options like desktop, app, tried to retrieve the booking from the calendar, refreshed, cleared your cache etc ?

[Lizzie]

Hello @Wolfgang20,

Welcome to the Community Center. 

I am sorry to hear you are experiencing this, as @Marit-Anne0 said it does sound a little strange. After trying what Marit Anne suggested has this helped at all? 

Just to say, as your post is publicly visbile for safety reasons I have removed your email address here. I hope this is fine with you.

Speak to you soon.

Lizzie

(Thanks Marit Anne) 🙂

[Elle11]

I have the related problem!

[Clare0]

@Wolfgang20  Most of the time when this happens it is because one has inadvertently set up two accounts: one through social media (Facebook, LinkedIn, etc) and one using a gmail account.  Log out of your account and try logging in with a different method (i.e. log out of the account with an email address and try to log in with social media)  to see if this is the case with you. 

If you discover you have two accounts, delete the one with no activity and use the one where your reservations are displayed. 

Hope this helps!