one of my clients unable to pay via your site with her card

[Etienne12]

Her name is Hajar, i dont know any other info of her other that her 2 last digits from her phone number witch are 21. we are put in contact by sms at 12044008109 because she cant reserve my place. Her card doesnt work on your site so she got a motel for last night and will be cheaper for her and better for us to rent it. Please contact her to solve the problem it will be most helpful. Thank you in advace for your help

[Amaris0]

Hi, this is a community forum made up of members like yourself so nobody on here can actually do anything about this situation; Airbnb do not manage this forum and their staff do not read the messages so you need to contact them directly. Probably best to contact them via Twitter or Facebook.

Good luck,

Ama

[Orchid-安-0]

Best and only way is to call Airbnb service phone number, it's the most efficent way base on my own experience. Orchid