one of the apartments I manage, was sold without warning

Herwig0
Level 3
Ericeira, Portugal

one of the apartments I manage, was sold without warning

what is the correct way to deal with the situation, the problem is I might not find a replacement in the same village (Ericeira)

thanks for your help

2 Replies 2
Gerry-And-Rashid0
Level 10
London, United Kingdom

@Herwig0

 

First contact AirBnB and let them know - even if you have another appartment your guests might not like it. Ask AirBnB to help find alternative accommodation. Don't cancel anyone as it will affect your ratings.

thanks for your answer, that's exactly what I did, after finding the page with the phone numbers which is nicely hidden, btw. Airbnb cancelled the reservations for me, without penalty...

 

best regards

Herwig

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