payment problem

[Yulia32]

Hello!
im reaching out to ask the advice about Airbnb payments
I have booked the accomodation few weeks ago and payed it immediatelly, Airbnb sent me an email that reservation is paid
but on my bank account i cant see that they took a money
does someone know why is that? or will it appear later?

[Steve143]

Hello @Yulia32,

If the reservation is shown as confirmed in your trips then Airbnb has been paid.

You could check again to see if it still shows as confirmed.

I don't know what payment option you have registered with Airbnb. If it's a credit card or paypal then  you could look at your credit card statement or paypal account to see if the charge shows there.

Steve.

[Yulia32]

Thank you, @Steve143!!

I will check my credit card details! 🙂

[Dona6]

Why would you pay upfront instead of contacting property owner. Wait o forgot they won't let you communicate with YOUR customer

[Matthew285]

@Dona6 I'm not sure what you are suggesting. All Airbnb bookings require some payment up front.

(Either 100% or 50%).

What are you saying @Yulia32 should have done?