payment

Erin45
Level 2
Auckland, New Zealand

payment

Hi there, we have received our first booking from 1st time bookers.  Neither of us know what the process is and I'm a bit confused by all the 'payout' instructions.  How do they pay their deposit?  I have confirmed their booking.  Plus, how can I see where the period has been blocked out in the calendar?  The page appears to come up blank when I look.  

1 Reply 1
Paul0
Level 10
Brunswick, Australia

Hi @Erin45,

 

They don't pay a depost to you. Airbnb holds the booking funds and releases it to you via your chosen payout method about 24 hours after the Guest arrives. If that's over the weekend (or similar) then naturally it can take a little longer.

 

The booking period is automatically blocked out on your calendar on a Reservation is confirmed. You can find the Calendar under the 'Host' menu --> 'Manage Listings' --> 'Calendar & More'.

 

I'd suggest accessing Airbnb via a web browser rather than the smartphone App and getting comfortable with all the variables. Also dive into the Help Centre and learn all the various aspects of Airbnb.

 

Cheers,

Paul