payment

Este2
Level 1
Mossel Bay, South Africa

payment

Hi

 

I have 2 guesthouses in South Africa and have been struggling now for a month long for airbnb to pay me out or to phone me back. It has been so frustrating do they have any direct number where they can pick up a phone and talk to you. MY PAYOUT METHOD THAT I WAS CHOOSING WAS PAYONEER CARD. My card was in its place and activated. then Airbnb has blocked the choice of payment method and said payoneer has blocked it but I have spoken several times to Payoneer and they said it did not come from them it is airbnb. Some how there is a huge problem in there system if it comes to payouts and communication with the hosts.

 

Can someone please phone me or get back to me Urgently ***

 

Kind Regards

 

Este Smit

1 Reply 1
Clare0
Level 10
Templeton, CA

Hi @Este2 this forum is not an Airbnb support center and none of us here can access your account to see what's going on.  Click on the link below to see all the ways you can contact Airbnb about this issue.  I recommend using twitter @airbnbhelp as I get faster responses that way.