payouts

Stephanie1549
Level 1
Vancouver, CA

payouts

I have been trying to sort out a failure by Air bnb to payout on reservations.  The best I get is some team somewhere is looking at it.  I  have been told they are too busy and my case is not assigned yet they have already taken their service fee.  I am sick of being told how sorry they are and have simply asked who I should talk to and then I get nothing.  I have phoned and emailed.  I have chatted and been told they were happy to not help me.

I am so frustrated I am not sure what to do.  

Air bnb is acting fraudulently and I haven't figured out how to go after them yet but hopefully someone knows what to do.

 

 

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