"Personal Info" vs "Government-issued ID"?

Ann489
Level 10
Boise, ID

"Personal Info" vs "Government-issued ID"?

I just received an Instant Booking by a guest who has no government-issued ID on file with Airbnb(which is one of my requirements).  Has anyone else had this happen?  I didn't think that personal info and verified ID  were the same.   This potential  "guest" has not even bothered answering any of the pre-trip questions either which are supposed to be part of the IB-requirements, sigh.    It doesn't bother me so much having to fish for the answers, but the lack of verified ID, which I very clearly require, is troubling. 

Did anyone have this happen? Does anyone know what the deal with the "personal info" is?

 

 

 

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