reservation change

reservation change

My very first guest scheduled for 3 nights and received a 20% discount for first of three.  He wanted to know if he could stay an additional 2 nights w/ the same discount.  I tried to change it... yet airbnb responded w/Sorry, your request to modify your Airbnb reservation in Berthoud to Nov 10-15 was not approved.  I need your expertise to help me rent this guest 5 nights at the same price as 3 nights.  

 

Thank you,

 

Kathy [Personal information hidden]

4 Replies 4
Linda108
Level 10
La Quinta, CA

Never heard of Air BNB approving or disapproving a host offer, @Kathleen198, however the easiest solution would be to go to the reservation and use the request or send money option.  Send the guest the 20% refund in the dollar amount.  Hope this helps.

Thank you so much for your speedy reply.  It was very helpful 🙂

 

Cormac0
Level 10
Kraków, Poland

@Kathleen198

 

I would have said NO, your loverly property is large enough for 8 people and he wants a a 20% additional discount, he should have looked for a smaller place.

 

 

Regards

Cormac

The Explorer's Club Krakow III

Thank you for responding so quickly.  Your advise will help me for future questions.