reservation made but host is trying to charge extra as date approach.

Emily824
Level 1
Laval, Canada

reservation made but host is trying to charge extra as date approach.

It's my first time reserving an arbnb. I made a reservation for 4 people around a month ago for two night. Now that the date of our stay is approaching the host suddenly come up and wants to charge an extra $ per night cuz we are four people staying and she finds that she was underpaid for the rate she set for 4 people.  our reservation has been fully paid now. Can the host do that? Should I settle this through the resolution center? or maybe cancel the reservation?

1 Reply 1
Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Emily824 the host can't do that unless she has stated somewhere that she charges extra fee after a certain number of guests and you haven't paid for that. If she doesn't and you paid for the number of people that you are bringing than you shouldn't cancel since you will loose the Airbnb service fee. If the host isn't comfortable with the price they should cancel. Make sure to keep all the communication on the Airbnb platform.