wrong price charged by aiirbnb

Praze, United Kingdom
Level 1


i changed my nightly price and accepted bookings. However i never noticed that some of the bookings had reverted back to the old nightly price? My question  ---  Is airbnb liable and should they reimburse me? thank you. 

1 Reply

Re: wrong price charged by aiirbnb

Leeuwarden, The Netherlands
Level 10


If prices at bookings are not correct, it is often because the listing is not setup correct.

A host can easily check if the changes made having the expected result by using the price calculator or simulate a booking on the listing.

You need to provide evidence being affected by a glitch in the software, before contacting Airbnb about the issue.

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