I find the price settings that where changed to not be very user friendly.
If my price is on full tarrif and I am negotiating to bring the price down for a guest, why can you not put in the % that you are prepared to discount and it automatically changes the price?
This does not make any sense.
You should be able to reply to a guest by changing the % on the price settings and the new price should automatically be updated.
How exactly is it working now?
I also find that if you have a airbnb office who respond to queries, where is that because I can never find a email address that I can email a query. Air bnb has so many jumps through when you want to ask a question, and all the questions you ask just leads you to another section all the time.
Is their a central email that us, the hosts have a direct email through to a air bnb team of some sort, do you have such a team, if yes then please give me the email address?
I am a systems analysis and I have lots of ideas on how to make the site more user friendly but I can never find how to get it across to a human, rather than trying to find what I am looking for on your site, and never able to actually go through somewhere to your team?
Or is airbnb not wanting to recieve direct questions and answers to a team?
Vanessa