I hope you have had a great November, I am sorry for not posting this a little sooner. I am pleased to share with you the November Host Newsletter.
Highlights from this month's edition include:
I hope you find this an interesting read, especially as I know some of these product feature options have been talked about here in the CC before.
Please do share any feedback you have on the Newsletters here, it is always so useful to hear.
Thanks so much,
Happy 3rd birthday to the Community Center – a huge thank you to you all. Take a look, here.
Could you go plastic free?
Looking to contact our Support Team, for details...take a look at the Community Help Guides.
thanks for explaining how Smart Pricing Works.
Next month can you explain....”How do penalty-free cancellations work for Instant Book hosts?”
The policy seems very clear - you receive an instant booking that you are incomfortable with you can cancel penalty free an unlimited amount of times. In practice the reality is quite different. Perhaps you can shed some light on this or show the policy to CX
I am very new to this and wondering is there anyway we can adjust pricing over certain periods such as Easter and so on. Can we reflect this on our pricing details
Smart pricing doesn't work, we've been on it for months with only 2 bookings. Of course as AirBNB would like you to drop your minimum price to bankrupsy level and perhaps you'll get another booking or two but this is not the way businesses work and prosper. We even had their professional photographer do a whole new batch of photo's but nothing came from them. While we are normally fully or nearly fully from other OTA's and walkins at higher prices we get little or nothing from AirBNB. It seems their marketing is weak in South East Asia or am I wrong. We want to work with AirBNB but nothing works with them, we offer the discounts they suggest but maybe they are talking to deaf customers. Any suggestions ? Adrian Evetts, Villa Yukie Senggigi. Lombok, Indonesia