Hello,
I am a superhost and I like what I do in this sector. It is only a shame that I do not have more properties to rent 😄
I am going to present an idea (which I think is great :)). And in my opinion the idea is great for all the intervenients: Airbnb, Hosts and Guests. Let me explain it.
Airbnb has 2 different kind of users: hosts and guests. My suggestion is to add a third user type: concierge.
Why? because, many times, hosts may have problems to be present to receive a guest, prepare the house, support the guest during his stay and manage the guest exit.
It would be a great way to solve this issues:
- hosts could be able to rent more times if 100% of the time somebody is available to deal with the guest
- guests will have more properties to choose since many more properties would be available
- concierge (who would be airbnb users) would have another way to improve their profile and increase their revenues
- airbnb would have another way to increase its revenues as well
The role of a concierge would be dynamic and chosen by each one:
- get guests in the airport
- manage delivery keys and reception
- buy welcome gifts
- support the guest during the entire stay
- responsible to cleaning the property before and after the stay
- manage the guest exit
- etc
It would be a win (hosts) win (guests) win (concierge) win (airbnb) new feature.
What do you think about it?
I hope you will read this message and give me some feedback about it.
Thank you,
Best regards
Paulo