I'm not talking about one or two cigarettes, but of the guests leaving the place reeking of smoke.
Too many posts in CC are about this and the extra work they had getting the stink out before new guests.
Airbnb does not have hosts' backs by not taking a portion out of the security deposit.
Why? Smoking in a non smoking hotel room is punished by a hefty fine. Why do hosts get the slap on the wrist?!
There needs to be a better solution for this.
Response from Airbnb
Thank you for elaborating on the issues hosts face when dealing with smoke damage. We are just getting started on an initiative to identify how we can better support hosts that file claims for damage or for an inability to host that is not covered by the extenuating circumstance. There will be particular focus given to the claims process for damage that cannot be documented easily, like cigarette smells.