I am hearing stories of guests being able to change their review AND RATINGS after both host and guest reviews have been published. This should not be and must be corrected immediately.
Here is the example of what is occurring:
A host writes a review, usually a critical one, of a guest. Both reviews are published. The guest sees the critical review, and because they are within THEIR 48 hour edit period, are able to revise both their review AND star rating. This is in total violation of Airbnb's own policy:
Can I edit a review I wrote?
You can edit a review you’ve written for up to 48 hours after you post it, or until your host or guest posts their own review.
To edit a review:
- Go to Profile on airbnb.com
- Click Reviews
- Select Reviews By You
- Find the review you’d like to edit
If it’s been more than 48 hours, or your host or guest has also posted a review, your review can’t be edited or deleted unless it violates our content policy.
PLEASE FIX THIS NOW!