Currently, the only embedded AirBnB feature to allow cleaners access to the calendar is to elevate their status to full Co-Hosts. This has led to an issue in which my cleaner sent an unprompted, unprofessional message directly to a guest after reading his review, which spurred a huge headache. She was never asks to interact with guests, so this was unexpected, as she was only included to look at the calendar. : (
Needless to say, I am searching for a way to automate information to reach our cleaners without making them equally responsible for guest interactions, pricing, etc. The calendar export seemed like the perfect solution until I realized it does not show the number of guests. From a quick archive search, it looks like this has been a reported, known issue for years without response. That makes me sad, as it seems like it would be such an easy fix.
For now, I suppose I will still use the exported calendar in order to communicate check-out dates with the cleaners, and I will manually add the number of guests for each reservation. This seems like it will be difficult to keep up with and control for errors.
Please let me know if you are able to improve this feature, AirBnB!
Kind regards,
Allen