To become a Superhost, you need to have
- Received a 5-star review at least 80% of the time you’ve been reviewed, as long as at least half of the guests who stayed with you left a review.
I truly believe the 80% 5-star requirement has to get tougher to keep up the quality and service of a "Superhost"
Please Airbnb I hear from many of my guests that were appalled by the "Superhosts" they have stayed at previously. I have heard horror stories of dirty homes, inconsiderate treatment and lack of communication coming from "Superhosts" If you want to keep up your reputation you should be rewarding your top hosts who give your company a good name and try really hard to keep their status and relations with their guests. There is no reason why someone striving to be a Superhost should get any less than 90% 5-Star reviews. I've been at 97% for over 2-1/2 years and it's simply treating people with care and concern and giving them a place they can feel safe and warm. I'm sure i speak for all of the true Superhosts out there that they don't want to be put in a box with others who don't deserve the title. Please Airbnb!! True "Superhosts" are the backbone of your company I hope you will reward us with a special title that is not so easily aquired so that we can all be inspired to work harder at creating a more profitable business for all of us. Sincerely, Thank You!