Log In  
English Language Archive

Please make it easier for hosts and guests to contact you

‎08-08-2016 12:58 PM
Helen3
Level 10
Bristol, United Kingdom
‎08-08-2016 12:58 PM

Please make it easier for hosts and guests to contact you

On the community forums we get asked multiple times each day how to contact BNB. Please can you make it easier for people to contact you.

 

1. Going through your website is difficult to navigate. Personally I have messaged you through this a few times and never received a reply

 

2. Promote your customer service numbers and social media clearly on each webpage and at the top of each forum page on the top of each community forum

‎08-08-2016 12:58 PM
Reply
5 Replies 5
‎15-09-2016 08:48 AM
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom
‎15-09-2016 08:48 AM

 


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

‎15-09-2016 08:48 AM
Reply
0 Likes
‎15-09-2016 08:48 AM
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom
‎15-09-2016 08:48 AM

 


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

‎15-09-2016 08:48 AM
Reply
0 Likes
‎15-09-2016 08:47 AM
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom
‎15-09-2016 08:47 AM

 


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

‎15-09-2016 08:47 AM
Reply
0 Likes
‎15-09-2016 08:47 AM
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom
‎15-09-2016 08:47 AM

 


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

‎15-09-2016 08:47 AM
Reply
0 Likes
‎15-09-2016 08:47 AM
Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom
‎15-09-2016 08:47 AM

 


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

‎15-09-2016 08:47 AM
Reply
0 Likes

More from English Language Archive

Explore Resource Center articles